Customer satisfaction is our prime motive. If you are not completely satisfied with an item you purchased, you may return it and we will refund your purchase if it is eligible.

How to Return or Exchange a Purchase?

If you need to return an item(s), send an e-mail to info@thefiddleshop.net describing the item(s) and the reason for return. We will notify you with a return authorization notice. No items will be accepted for return without return authorization. All returns and exchanges must be made within 10 days of receipt of goods, in orginal, new, unsused, uninstalled, and unaltered condition. When returning an item(s) please be careful to wrap it securely and enclose a copy of the invoice.
Ship insured and prepaid to:

The Fiddle Shop
Attn: Returns
1723 S Canton Ave
Tulsa, OK 74112
U.S.A.

We will be happy to issue a credit to your account or exchange the item(s) as you wish.

Please note that you are responsible for all shipping and handling costs when effecting a return.

You can always contact us if you have questions or need further assistance.